The Crystal Cove
What if i want to return an item?
    We hope that every customer is happy with their order but if you wish to return an item to us you can do so within 30 days.

Items must be returned brand new and unused and in full saleable condition.  

A refund cannot be issued until the goods are received new and undamaged in full saleable condition.  
It is the responsibility of the buyer to pay return costs unless an error has been made by us or if an item is received damaged during transit.  The cost of return postage will depend on the size and weight of the item.  We recommend you consult www.royalmail.com for costs  

If you wish to return an item to us that was sent in error or was received damaged please contact us prior to return for us to determine the most appropriate return method

Please contact us prior to returning an item.  

Please refer to our terms and conditions for further details